DreamBean,
Don't let up though, give them a call and ask to speak to the manager, you may get a better response. Don't let my experiences dictate what may happen. What i was trying to say was, don't be surprised if you don't get the response you wanted. i ams ure when they started this site, they had alot of doors slammed on them, now they have a Ford endorsement and sponsers. A job well done by a dedicated team.