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Taurus Dismay and my letter to FoMoCo
« on: May 03, 2005, 06:10:42 PM »
When I heard that Ford was going to stop production of the Taurus I got a little mad. >:( Common' I mean the Taurus is good cheap car, kinda like a new age Pinto. I say Fight for it!!! ;) So anyway at the bottem is the message I sent and at the top is the reply I just recieved. Mabye If we could get enough people out for this they might change their minds(or just think we are crazy and forget about it) Hey, Maybe I shoulda added something about the Pinto? ;D

Dear Ronna,

Thank you for contacting the Ford Motor Company Customer Relationship Center
regarding the Ford Taurus.

We thank you for taking the time to let us know about your frustration with the
situation surrounding the end of production of the Taurus.  Feedback such as yours
allows us to examine our practices and policies to ensure that we meet or exceed the
expectations of our customers.   We have documented your feedback which will be
forwarded to the respective departments involved.  We regret that you have not had a
favorable experience but appreciate the time you have taken to write us.

If you would like to discuss this with one of our representative s you may reach the
Ford Customer Relationship Center at 1-800-392-3673.  We regret that we have not
been able to satisfy you on this occasion, but your concerns have been documented
for future reference.

We consider the satisfaction of our customers one of our most important objectives.
If you have any other inquiries or concerns, please feel free to contact us and we
will be happy to address them for you.

Customer Relationship Center
Ford Motor Company

[THREAD ID:1-19W9K3]

-----Original Message-----

From:  cwood@netpenny.net
Sent:  4/16/2005 10:42:14 PM
To:  <crcfordd@ford.com>
Cc:  <askkate@ford.com>
Subject:  AskKateChoose Year / Choose Make /  New Vehicle Information

<html><head><title>Kana Escalation EMail</title></head><body>Title: Ms.<BR>First
Name: <BR>Last Name:Wood <BR>Address: .<BR>City: Wooster<BR>State:
OH<BR>ZIP: 44691<BR>EMail Address: cwood@netpenny.net<BR>Vehicle Owner:
No<BR>Telephone Number: <P>Model Year: Choose Year<BR>Brand: Choose
Make<BR>Model: <BR>VIN Number: <BR>Mileage: <P>Category of Query/Concern: New
Vehicle Information<BR>Description of Issue/Concern: This may not be a valid
question in whoever  reads this field, but it is a concern of mine and I think that
it should be one of Ford Motor company and the sake of the Ford brand.
Why in gods name are you cutting your lifeline by getting rid of the Taurus? Mabye
you guys are planning something I don't know, but if not, what are you THINKING???
Now, I don't know about your sales numbers in certain vehicles and about your
intended future sales plan, I am just a regular costomer that would like a little of
your time. But last I heard, sales in the Ford and its licensed brands arn't doing
as well as it's competitors. Why?? Is it that the 500 did not catch on as you had
liked it too? Is it that the Thunderbird you released over a couple years ago did
not catch on due to its price? What about the Expedition and Explorer and Escape and
the evergrowing GAS Prices (by the way like the hybrid concepts, keep it up, your
still innovating the feild.) And in all this, what car, introduced way back in the
late 80's early 90's brought you through all this? What loyal nameplate worked it's
way to americas most choosen car? The plain, simple, Model T concepted TAURUS!!!!
Face it, it brought you through tough times, it was there for you and loyal like a
dog, even when branded as such (although I love dogs) and yet with all this new
retro styling and hybriding and trying to bring back other popular names and brands
and looks of the 50's and 60's (MUSTANG, Fairlane 500, COBRA concept, need I say
more,) you forget the Taurus and move on to the road ahead, and how is that going???
Well, I for one don't think that you sould get rid of that old Taurus and Sable just
yet. Instead of throwing the plain and simple Taurus out the door and moving in the
new sedan on the block, the 500, how about forgetting the SEDAN requirement for the
Taurus and Sable, you have the 500 and Montego for the field now, and how about you
have the Taurus and Sable shed their tops and make them CONVERTIBLES!!!!! I've
always thought that you should and would eventually, but instead comes this
annocment that your getting rid of the cars!!! Whats with THAT??? Anyway, and your
thinking, why??? Well, I'll tell you why, it worked for Chrysler and their boring
old lady Lebaron, and it worked for GM and their Taurus concept stolen Chevy
Cavalier, that's why. And if offered somewhat limited in production numbers each
year and not overproduced like all the new Taurus' eventually were and thus the
losing of interest were, your sales might actually go UP!!!! Ok, so thats all I
wanted to inquire about, do it or don't but I don't think that you can't lose, thank
you for your time.<BR></body></html>

My theory on the Gas Tank of the Ford Pinto:
If it ain't fixed, don't break it!! :)


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Re: Taurus Dismay and my letter to FoMoCo
« Reply #1 on: May 06, 2005, 06:02:17 AM »
What do you expact from ford... They get a good car, so they kill it off for a higher cost car... And then they wonder why their market share drops... Makes no sense to me, especially since the Tuarus is a great car. My dad boughta 94 GL wagon used in 2000, and except for the tranny going out, which seems to happen on these cars this car has been great!!
Matt Manter
1977 Pinto sedan- Named Harold II after the first Pinto(Harold) owned by my mom. R.I.P mom- 1980 parts provider & money machine for anything that won't fit the 80
1980 Pinto Runabout- work in progress


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Re: Taurus Dismay and my letter to FoMoCo
« Reply #2 on: May 06, 2005, 07:40:55 PM »
I know what you mean. Got a 90 Taurus, which still runs except the upper left frame bolt came out from frequent practicing of loading/unloading on the new trailer, and a 95 Taurus which is still a pretty nice car. Those 3.0's are really reliable and dependable engines too, kinda like the 2.0's and 2.3's. And did you hear? Ford and GM stock has been recently dropped to junk status!! Toyota says that they are going to raise the prices on their vehicles for awhile to "give GM and Ford a break" and that's a direct quote!!! I swear, getting rid off that car is a BAD idea!! Make a convertible!
My theory on the Gas Tank of the Ford Pinto:
If it ain't fixed, don't break it!! :)